This document is a generic template provided for information purposes and must be reviewed and adapted by the owner. Fields in square brackets must be completed with the property's real details.
1. Scope
These general terms govern the relationship between the Dolce Dormire guest house, located at Via Francesco Pardi, 16, 56124 Pisa, Italy (the "Property"), operated by [Full name / Company name] — VAT [VAT no.], CIN IT 050026C2BT7ROIXA, and the guest who makes a booking (the "Guest"). Making a booking implies full acceptance of these terms.
2. Bookings
Bookings are made through the booking system on the website, by email or by phone. A booking is confirmed once the Property sends its confirmation. The Guest is responsible for the accuracy of the information provided.
3. Prices and payments
- Prices shown are per room, per night, unless otherwise stated.
- Any local tourist tax, where applicable, is payable by the Guest at the Property.
- Payment terms are stated at the time of booking: [specify: deposit, balance on arrival, etc.].
4. Check-in and check-out
- Check-in: from 12:00. Check-out: by 10:30.
- Different times may be arranged in advance, subject to availability.
- As required by law, each guest must show a valid ID on arrival. Guest data is reported to the Police authority via the "Alloggiati Web" portal, as required by Italian public security regulations.
5. Cancellations and changes
Unless different conditions are stated at the time of booking, the following cancellation policy applies:
- Free cancellation up to [e.g. 48 hours] before arrival.
- For later cancellations or no-shows, [e.g. the first night] may be charged.
6. House rules
- Smoking is not allowed inside the rooms or indoor common areas.
- Please respect quiet hours at night (10:00 pm – 7:00 am).
- Unregistered visitors are not allowed without the Property's authorisation.
- Pets: [state if allowed and on what terms].
- Please use the furnishings and common areas with care.
7. Liability and damages
The Guest is responsible for any damage caused to the Property, its furnishings or equipment during the stay and agrees to compensate for it. The Property is not liable for valuables left unattended in the rooms or common areas.
8. Governing law and jurisdiction
This agreement is governed by Italian law. Any dispute falls under the jurisdiction of the Court of Pisa, without prejudice to mandatory consumer protection rules.
9. Contact
Dolce Dormire guest house · Via Francesco Pardi, 16, 56124 Pisa, Italy
Email: info@dolcedormirepisa.it ·
Phone: +39 347 259 2234